Skip to content

Customer management

Keep your customer details organised

Ecomesta stores customer information per store, so your customer list is yours alone. Every order also keeps the customer’s contact and delivery details exactly as they were entered at checkout.

Customer records

Add customers with their name, email, phone and notes. Each customer can have several billing and shipping addresses, including division, district and upazila.

Contact details on every order

Checkout is guest-only, so customers do not create accounts. The name, phone, email and delivery address entered at checkout are saved on the order, giving your team what it needs to confirm and deliver.

Private to your store

Customer data is scoped to the store it belongs to. Other merchants on the platform can never see it.

Frequently asked questions

Are customers added automatically when they order?

Checkout details are stored on each order. Customer records are managed by your team from the Customers page.

Is this a full CRM?

No. Ecomesta covers customer records, addresses and order contact details. It does not include email campaigns or customer segmentation.

Ready to open your online store?

Create your store, add products and start taking orders with Cash on Delivery or online payments.